Privacy Policy

Introduction

X&IN Design ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.xandindesign.com or use our interior design services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website contact form
• Request a consultation or quote
• Subscribe to our newsletter
• Engage with us on social media
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone number, address)
• Project details and design preferences
• Budget information
• Photos of your space (when provided for consultation)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our interior design services
• To respond to your inquiries and communicate with you
• To schedule consultations and project meetings
• To send you project updates and service information
• To process payments and manage contracts
• To improve our website and user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted contractors, suppliers, and service providers who assist with our projects
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of business assets
• Consent: When you have given explicit consent to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure storage of physical and digital files
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality
• Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website features.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service provider
• Objection: Object to certain uses of your information
• Withdrawal: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for up to 7 years for business and legal purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.